Help When You Need It Most

Finding your next role doesn't have to be overwhelming. Let's solve any challenges together and keep your momentum flowing.

Frequently Asked Questions

How does the 30-day sprint work?

How many applications can I send?

Can I upload multiple resumes?

How do I sign in?

What's included in the generated content?

Can I edit the generated content?

What job sites work with RoleShift?

How fast is the generation?

What's your refund policy?

Is my data secure?

Get Support Your Way

Email Support

Thoughtful responses within 24 hours

info@roleshift.app

Quick Start Guide

Master the flow in 5 minutes

View Guide

7-Day Guarantee

Not landing interviews? Full refund.

Learn More

Quick Solutions

Resume upload issues?

Ensure your PDF is under 5MB. Clear your browser cache if needed. We're working on supporting more formats soon.

Magic link expired?

Links expire after 1 hour for security. Simply request a new one - your progress is always saved.

Generation taking too long?

If generation takes more than 10 seconds, refresh the page and try again.

Keyboard shortcuts not working?

Make sure you're using Cmd on Mac or Ctrl on Windows/Linux. Some browser extensions may interfere with shortcuts.

Refund Policy

We believe in our product and want you to succeed. That's why we offer a straightforward refund policy:

  • 7-day money-back guarantee from your sprint start date

  • No questions asked - if you're not getting results, we'll refund you

  • Email info@roleshift.app with your refund request

  • Refunds typically process within 5-7 business days

Note: Sprint purchases are eligible for refund within 7 days if you're not getting results.

Still Need Help?

Remember, we've been where you are. This journey can feel overwhelming, but you don't have to navigate it alone. Reach out anytime - we're genuinely here to help.